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Frequently Asked Questions

What are Telegram Stars?

Telegram Stars are a virtual currency that can be used to purchase digital goods and services within Telegram. They allow users to support creators, buy premium content, and access exclusive features.

How do I purchase Stars?

You can purchase Stars directly through our service by selecting the amount you want, completing the payment, and the Stars will be credited to your Telegram account immediately after transaction confirmation.

What payment methods do you accept?

We accept various payment methods including credit cards (Visa, Mastercard), cryptocurrencies (Bitcoin, Ethereum, TON), and other popular payment systems available in your region.

How long does it take to receive Stars?

Stars are typically credited to your account within minutes after payment confirmation. In rare cases during network congestion, it may take up to 1 hour.

Is there a minimum purchase amount?

Yes, the minimum purchase amount is 50 Stars. This helps us keep transaction fees reasonable for all users.

Can I get a refund for purchased Stars?

All sales are final as stated in our Terms of Service. However, if you experience any issues with your purchase, please contact our support team for assistance.

How can I contact support?

You can contact our 24/7 support team through our Telegram bot @UtopiaSupport or by email at support@starsutopia.com. Average response time is under 1 hour.

Are there any discounts for bulk purchases?

Yes! We offer special discounts for larger purchases. When you buy 5,000 Stars or more, you automatically receive a 5% bonus. For 10,000+ Stars, the bonus increases to 10%.

Didn't find your answer? Contact our support team:

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